In 2023, more countries will accelerate the building of nationwide digital architectures, allowing them to deliver more AI-powered responsive services. For governments to fully deliver on the promise of artificial intelligence (AI), they will need to invest. Soon, a comprehensive digital infrastructure--which includes national computing power, a distributed cloud, and an interoperable set of applications and machine-readable legislation--will be as important to a country as roads, rail, and public water supply.

Artificial intelligence is evolving rapidly, with projects like OpenAI's DALL-E 2, Google's MINERVA, and DeepMind's Gato all pushing new technological boundaries. Until now, national governments have been slow to adopt this cutting-edge technology. In 2023, however, the opportunities to provide effective, targeted, and affordable services to citizens will prompt them to finally embrace AI, making government more transparent, accessible and effective. In some countries, AI is already being used to improve people's interaction with the state. This year, the Estonian government launched a new AI-based virtual assistant called Bürokratt.